Development of mobile banking in Russia 2021-2025. Findings of a comprehensive study
With its transformation from simple interfaces for balance checks into multifunctional financial ecosystems, mobile banking in Russia has reached a high level of development.
With its transformation from simple interfaces for balance checks into multifunctional financial ecosystems, mobile banking in Russia has reached a high level of development. We invite you to get acquainted with the findings of a comprehensive study of the Russian mobile banking market, conducted by USABILITYLAB. Based on the analysis of user feedbacks and ratings in mobile app stores, the company's experts identified leaders in terms of the quality of mobile applications, determined key factors of user satisfaction, studied the impact of updates on customer loyalty and traced through the evolution of the banking applications functionality.Journal: PLUS №9 (329), 2025
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Read in this issue:
- PLUS-Surveys
- Digital ruble, crypto business, fraud fighting, bioacquiring and Vzhuh are “mascots” of Moscow PLUS-Forum 2025
- Russian generative AI assistant for retail and more
- Advantages of the digital ruble for the population. The question is still open
- Retail banking and payments industry 2025: trends in the era of technological sovereignty
- Measures to combat cyber fraud. Expert notes on the second package
- Development of mobile banking in Russia 2021-2025. Findings of a comprehensive study
- Cards and payment solutions with a bright personality from Intechcard. Synergy of innovations and ESG
- Ozon Bank: strategy and tactics for developing an ATM network
- ATM ALLIANCE opens an ATM Pre-sale Preparation Center in Moscow
- Альфа-Банк: превращая финансовые услуги в инструмент территориального развития
- Process Mining — ключ к повышению эффективности и снижению рисков в банках
- Alfa-Bank: turning financial services into a territorial development tool
- Process Mining — the key to higher efficiency and risk mitigation in banks
- Complying with the law on personal data when processing financial information
- Visa is placing stakes on the use of stablecoins
- Transformation instead of issuing: how DFAs can work in the real economy