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T-Bank launched support service and ATMs in Chinese
T-Bank has expanded the range of languages available to clients. Now you can consult with the bank support service and use an ATM in Chinese.
To have the dialogue translated into Chinese, it is required to write a message in Chinese in the chat. After that, the operator will set Chinese as the default language and the client will immediately be transferred to a Chinese-speaking specialist for subsequent calls. In May 2025, clients will be able to call the Chinese-language support service.
The Chinese language has also become available on all T-Bank ATMs. To switch to it, you need to click on the PRC flag icon on the first screen.
Chinese has become the fifth language spoken by T-Bank support service, and the seventh language of ATM functionality.