Fraudsters in Russia make 5-6 million calls on average per day in 2025

Speaking on the Soloviev Live TV channel on June 5, 2025, Sberbank Board Deputy Chairman Stanislav Kuznetsov informed about new antifraud methods. 

He said that fraudsters were making 8-10 million calls per day in Russia in 2024, with the peak reaching 20mn. According to analysts, fraudsters managed to steal a total of 295 billion rubles from Russians in 2024. 

In 2025, the number of calls per day decreased to 5-6 million, but the schemes and scenarios used by fraudsters became more sophisticated. And a total increase in stolen funds of 15% was detected, with an upward trend towards 20%. 

The most common scenario of scammers in 2025 is a call from a person posing himself as an officer of genuine official organization, such as Russian Post or Public Services portal. The victim is given a null and void code for a kind of service. And just half an hour later, the victim receives a call from someone impersonating an officer of law enforcement agencies, e.g. the FSB, to inform that the person is involved in a fraudulent scheme, and his/her money are being transferred, for example, toward bolstering the Ukrainian Army, which is a crime, and it is necessary to urgently re-send the money to a safe account. The victim is also warned that s/he will be held criminally liable should s/he fail to follow the instruction. In a state of fear, the victims sometimes transfer their funds to the account of fraudsters. 

Therefore, the Ministry of Digital Development of the Russian Federation, together with law enforcement agencies and the Central Bank of the Russian Federation, has developed a package of bills aimed at protecting citizens from fraudulent schemes based on information technology. Tools for combating fraudsters are also being improved. 

Stanislav Kuznetsov reported that in most cases fraudulent calls come from call centers on the territory of Ukraine. He also noted that “Cybrary”, the Sberbank website, contains all the most well-known scenarios of fraudulent transactions and ways to combat them. 

Sber has long gone far beyond banking activities to become a fintech company that accumulates services from a wide variety of market segments. The bank is developing new protection methods in cooperation with top technology companies, and to date, Sberbank has already registered 7 patents for its proprietary antifraud solutions. Instant adaptation of protection systems and strong working contacts with law enforcement agencies allow the company to combat digital fraud successfully. 

Sber specialists managed to study the best international practices and develop their in-house anti-fraud system, capable of protecting clients at a level of 99.9%. Even if a client makes a transaction under the influence of fraudsters, the system can detect this and prevent the transaction.

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